NOTICE REGARDING COVID-19 - Updated 22.06.2020

PLEASE CONTINUE TO MONITOR OUR WEBSITE FOR RELEVANT UPDATES 

We continue to work to the highest possible standards of infection control. We have robust measures in place for cleaning all areas, checking on the health of the people we support and our staff. We have a routine testing cycle for staff so we can identify and isolate any asymptomatic staff as quickly as possible to avoid the potential spread of infection. We continue to temperature check staff and run through set safety questions before allowing entry to the homes, anyone showing any signs or symptoms of the virus and sent into isolation immediately and tested. Our staff continue to wear the required PPE while on duty and to follow the governments guidance while not on duty in order to reduce risks.

We are now able to accommodate visits from families in the gardens whilst socially distancing and wearing the required PPE.

The staff in the services continue to work hard to keep the people we support meaningfully occupied with fun things to do as this has really helped us all through this period.

During this time, we have seen some easements in the lockdown rules, and we know the number of infections nationally have reduced. However, we remain on high alert given the inherent risks of providing services in care homes because by its nature we do have to have staff coming in and out. Until COVID-19 has been eradicated or there is a vaccine available we will continue to apply the highest standards of risk management possible. 

We continue to recruit both permanent and bank staff and we are finding that interest in the social care profession has really increased which is positive and as it should be because it is an excellent field of work.

Our staff have been nothing short of amazing during this pandemic. Their commitment to the people we support and to our profession has been heart-warming. Like all organisations we are nothing without our staff and we feel extremely lucky in Dolphin Homes to work with very many staff who have worked with us for years and some who are newer but who have made a fantastic contribution to our teams who we hope will also stay for years.

We want to say a very special thank you to our managers who have wrapped their arms around their homes and delivered safe and well-led services during this time. This pandemic has meant they have had to understand, apply and implement policy and procedure sometimes very quickly and often with many changes following updates and they have done this competently and professionally and we appreciated their dedication very much. 

Best Wishes to you all.